CLIENT LOGIN

OUR TERMS AND CONDITIONS

Wooftales T/Cs

General

CANCELLATIONS- must be received 24 hours prior to scheduled service, otherwise 50% fee will be charged. If your dog is booked in and we come to collect- and your dog is not home/we cant collect your pup- you will still be charged for the service. If your dog is unwell, and you do not let us know- and we still send a driver to collect, you will still be charged.

PLEASE NOTE- all dogs will be collected between 7:45am and 9:15am DAILY, All dogs will be dropped home after 3:30pm

1. Wooftales and its employees agree to provide pet care services in a reliable and trustworthy manner. In consideration of these services and as an express condition thereof, the client expressly waives any and all claims against Wooftales or its employees, unless arising from negligence on the part of Wooftales. Also client agrees for their dog/s to socialize, be walked and exercised in company of dogs belonging to other clients.

2. The client agrees to raise attention to any known behavioral/aggression issues that their pet has with people/other dogs/food ect.

3. The client understands that all pets accepted must be in good general health. Veterinarian information and proof vaccinations must be sighted and recorded before any dog is to be taken out with Wooftales.

4. Pets must be on a flea and tick prevention program whilst under Wooftales care.

5. If any pet circumstances to sickness or injury while in Wooftales care, Wooftales reserves the right to administer necessary aid, and take the pet to a vet. Any expenses incurred are the responsibility of the client.

6. The client agrees to pay any invoiced amount within 14 days of the invoice being issued.

7. Wooftales does not accept aggressive animals.

8. Wooftales reserves the right to deny service or terminate service because of safety concerns, financial concerns, or inappropriate or uncomfortable situations.

9. Wooftales reserves the right to take pet(s) to vet if necessary. Client is responsible for all applicable charges.

Keys

11. Keys are normally supplied to Wooftales if access is needed. Wooftales holds keys securely and they are not identified by client’s addresses. If the client plans on using Wooftales services again, we can store keys securely until needed. If this is unsuitable, then Wooftales can leave the keys in an agreed place in your home on our last visit. Failure to provide access to property or dog due to clients negligence to supply key or access incurs full fee for service.

Dog Walking

12. Wooftales will not walk unruly or untrained dogs.

13. Wooftales will not walk/look after bitches in season unless by specific prior arrangement. They will also not accept uncastrated male dogs past 1 year old unless prior arrangement is met.

14. Client will call his/her veterinarian ahead of time and leave credit card number in case of emergency.

15. Client to ensure that any alarm company is informed of authorized person in home.

Current Fees:

Walking: $45+gst per walk 1 Dog, $80+gst 2 dogs-weekdays Mon & Wed

Doggy Day Care: $95 per day+ GST Mon, Tues, Wed, Thurs

$40+gst- small short hair dog,

$45+gst small long haired dog

$45+gst medium short hair dog,

$50+gst Medium long hair dog,

$70 2 small short haired dogs,

$80 2 small long haired dogs

$85 2 medium short haired dogs

$90 2 medium long haired dogs

Nail clips: $20+gst

$80 for Puppy partys, includes- cake, treats, custom themed party for your pup, edited Reel, pictures, Party bag.

Have a quick Question? Get in touch!

Dogs are the best so they deserve the best!

Wooftales

Wooftales Sydney - Dog Daycare, Dog Walking, Puppy Training, Sydney. Trading under Smith & Smyth Enterprises PTY LTD ABN: 59 665 917 706 ACN: 665 917 706

info@wooftales.com.au

0423667787

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Buzzing into 6 with our birthday girl Mocha! 💛🐝✨ Our little honeybee had the sweetest party with lots of flowers to pollinate and friends to share the love! 🌼🎂

Happy 6th birthday, Mocha! 🐝💛

Today could be the start of a brand new chapter with a brand new best friend! @northshore.dogrescue give dogs a second chance to find a new home and get all the love and care they deserve! Elton came to Wooftales today to meet the pack & interact with some new friends and he absolutely loved it! Elton is an 8 year old chocolate lab, fully toilet trained and friendly with other pups. He’s energetic, full of personality and as you can see, just the cutest boy! Whoever adopts Elton will have a world of new adventures filled with plenty of long walks and long cuddles! #adoptme #rescueadog #chocolatelab

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@wooftales_daycare

Puppy Party $70+GST

Payment & Cancellation Terms

16. For one-off and occasional services, payment is due when the service commences. This can be Cash or Bank Transfer- all other services invoiced fortnightly on Wednesday evenings.